Bank of Ireland Sees Record Christmas Digital Banking as ATM Use Drops 12%
Hey Digital Banking Fanatic!
Bank of Ireland has reported record digital engagement during the 2024 festive season, with 1.6 million logins across its digital platforms between December 14-24, marking a 4% increase from December 2023. The shift toward digital banking is further evidenced by a 12% decrease in ATM transactions during the same period.
Ciarán Coyle, Group Chief Operating Officer of Bank of Ireland notes: "Consumers really value the speed of digital banking, especially during particularly busy holiday and shopping periods. Being able to bank from anywhere – home, office, or on the move – is one of the greatest benefits of digital banking."
Biometric authentication has seen significant growth, with a 45% increase year-over-year and over 3 million biometric logins recorded in December 2024. The bank also hit a record high in contactless transactions, with 1.9 million recorded on December 23 alone.
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🇮🇪 Bank of Ireland reports record Christmas digital banking usage, as ATM use falls 12%. Tracking customer behaviour from December 14 to 24, the bank recorded a higher login rate than any other peak holiday or shopping period. It also reported an increase of 45 per cent in December 2024 compared to December 2023.
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