Monzo Races Past 14 Million Customers During a Period of Record Expansion
Hey Digital Banking Fanatic!
Monzo surpassed 14 million customers, adding 2 million new users in six months.
Growth came from both individuals and businesses, marking one of the strongest periods ever recorded for the UK’s largest digital bank.
The bank now serves over 800,000 business customers, close to one in seven SMEs in the UK. Customer acquisition accelerated as more companies adopted Monzo’s tools to simplify operations.
Monzo was named a Which? Recommended Provider for Current Accounts for the second consecutive year, with users highlighting fee-free international spending, budgeting tools and savings features.
Engagement is also rising. Around 70% of customers are active monthly, and more than 1 million now subscribe to paid plans, accessing improved budgeting tools, better savings rates and partner rewards.
The momentum shows how digital banks keep reshaping what customers expect from modern banking.
Stay tuned, and I'll be back tomorrow with more updates on Digital Banking for you!
Cheers,
PODCAST
🎤 Embedded Finance and African Inclusion by DashDevs. Episode 125 of The Fintech Garden, Igor Tomych and Rajesh Savji Parmar of Indelible discuss Africa’s rapidly evolving FinTech landscape, from M-Pesa’s impact and telcos’ dominance in payments to the rise of embedded finance. Parmar highlights Indelible’s Pay2Nature micro-donation solution and the growing role of regulation, partnerships, and sustainability in shaping the continent’s FinTech future. Watch the full episode
Embedded Finance and African Inclusion by DashDevs
NEWS
🇬🇧 Monzo races past 14 million customers amid record growth and standout engagement. High satisfaction scores and strong engagement are driving growth, with 70% of customers active on a monthly basis and over 1 million on paid plans. Monzo continues expanding its services, including an upcoming tax-filing tool for sole traders and landlords.
🇺🇸 Chime introduces the new Chime Security Center. With the new Security Center, members get real-time insight, security tips, and intuitive tools. It is designed to make protection intuitive, visible, and built around its members, giving everyone more control and confidence in their daily money management.
🇦🇷 Mercado Pago and Revolut pursue Central Bank approval to operate as fully regulated banks in Argentina. At a Central Bank panel, Mercado Libre executive Alejandro Melhem outlined a user-focused strategy built on simple, free accounts, frequent app updates, and interest-bearing accounts.
🇺🇸 Revolut records show payment to corporate ‘spy’ in the Rippling vs Deel case. Keith O’Brien, an Irish employee at Rippling, claims that Deel CEO Alex Bouaziz induced him to leak confidential information for $6,000 per month, with the first payment sent via Revolut and subsequent payments made in cryptocurrency.
🇦🇪 Robo.ai partners with Zand Bank to pioneer a new paradigm in machine economy FinTech, enabling instant H2M and M2M payments using an AED stablecoin, secure custody and on-chain identity for devices, tokenisation of real-world assets like smart vehicles and eVTOLs, and on-chain ESG reporting to support Dubai’s 2050 Net Zero targets.
🇬🇧 Paragon Bank hires Simon Glass as head of mortgage operations. In his new role, Glass will head up Paragon’s operations team with a focus on delivering good customer outcomes. He will lead the lender’s buy-to-let underwriting, completions, and customer relationship teams.
🇧🇷 Uber guarantees 6 months of free service in partnership with Nubank. The offer is valid for customers of all segments of the financial institution and new Uber One subscribers. The same applies to Nubank users, ensuring that the functionality can be achieved without needing to change plans.
Want your message in front of 100.000+ Digital Banking fanatics, founders, investors, and operators?
Shoot me a message on LinkedIn or send me an e-mail.
